In summary, if you get the “Can’t access device storage” error when using the Android File Transfer app when trying to transfer files from your Mac or Windows system to your Android phone or tablet, I hope this solution is helpful. Then start the “Play Music” app on your Android device and you should see your files under the “Recent activity” area on the home page of that app. On a Mac you do this by opening a Finder window, navigating to the folder where your music files are located - such as /Users/Al/Music/iTunes/iTunes Music - and then dragging and dropping the files from the Mac Finder window to the Android File Transfer window.
#Android on mac file transfer Pc#
To do this, double-click that folder to open it, then drag and drop music files from your PC into that folder. Note that if you’re transferring music files to your Android device, you’ll want to transfer them to the Music folder. A quick note about transferring music files Note: Be sure to click OK on the MacĪs Gert notes in the comments below, before you tap MTP on the phone, make sure you click “OK” on your Mac so that error message goes away. Once you see this window you can go ahead and start dragging files from your Mac (or Windows) computer to this Android File Transfer window. When you do this, the Android File Transfer app will either automatically start (which it does on my Mac), or you can go ahead and start it manually, at which point you’ll see the Android File Transfer main window: As of March, 2017, it is now labeled “Transfer files,” with the subtitle, “Transfer files to another device.” Note that this option has changed names at least once. On this dialog you want to tap the “Transfer files (MTP)” option, as indicated by that large red arrow. Tapping that notification brings up the following dialog: The solution to the problem on Android 7, Android 6 (and maybe Android 5) is to unlock your Android device (if it isn’t unlocked already), pull down the list of notifications, then tap the “USB for charging” notification: Unfortunately that’s a misleading and unhelpful error message, as the problem has nothing to do with the Android device screen being locked. This is what the Mac error message dialog looks like: If your device’s screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable. Right-click the transfer location area and select 'Paste'. On the remote desktop-based platform, open the File Explorer and navigate to the desired transfer location.
After I connected my Nexus 9 tablet to the Mac with its USB cable and then started the Android File Transfer app, I saw this error message on my Mac:Ĭan’t access device storage. Transfer a file from an Android device to a desktop-based platform: Session Menu > Actions > Transfer a file to the remote device. Last night I was trying to use the Android File Transfer program on my MacOS system to transfer music to my Google Nexus 9, which now runs Android 6 Android 7. A $2 donation will help keep this site running!Īndroid/Mac Solution: This article shows a solution to the Android File Transfer app “not working on Mac” problem, where you get the Android error message, “Can’t access storage device.” (This solution may also work on Microsoft Windows systems, though I don’t have a Windows system to test with to know for sure.)
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